About us

More than IT support. A partner in purposeful growth.

Productive IT Solutions is a Huntington Beach managed IT company serving dental and medical practices and growing businesses across Southern California since 2019.

We know what keeps owners up at night:

Unexpected downtime grinding the office to a halt.
The same tech problems draining time and energy, week after week.
Outdated systems stalling growth and putting data at risk.

You don't have to carry that. We take technology off your plate so you can lead with confidence, knowing your systems are secure, your team is productive and your technology quietly supports your work.

David Ellis, founder of Productive IT Solutions — David EllisFounder & CEO

Our story

Built by someone who's sat in your office.

Before founding Productive IT Solutions, David Ellis spent 17 years implementing Nextech EHR software, launching it at more than 300 practices: setting it up, training staff and customizing it to fit how each office works.

In practice after practice he saw the same problem. The software was solid, but the networks underneath it were unstable and unsecured, and the businesses depending on them were at risk. He started Productive IT Solutions in 2019 to fix that, offering reliable, secure, faith-aligned IT support for organizations that need more than another vendor.

We hire and invest locally, because we believe in building up our community while delivering enterprise-level results. And every client is treated with the same care and diligence as our very first.

Our mission

“To glorify God by delivering IT solutions with excellence, integrity, and servant-hearted work.”

This isn't just about fixing computers. It's about faithfully supporting your business with work that reflects our values and calling.

Our vision

“To deliver secure, innovative IT solutions with faith-driven excellence that reflects Christ.”

We believe our work is worship. Every system we secure, every problem we solve and every conversation we have is a chance to serve with excellence.

“Whatever you do, do it from the heart, as something done for the Lord and not for people.”
Colossians 3:23 (CSB)

Our core values

Grounded in Scripture, lived out in every task.

These guide how we hire, communicate, solve problems and serve every client.

Integrity: We do what is right, even when no one is watching.
Loyalty: We stand united with our team and our clients.
Honesty: We speak the truth in love and operate transparently.
Trust: We build and protect trust through accountability.
Creativity: We reflect our Creator through innovation and thoughtful problem-solving.
Responsibility: We own our work and follow through with excellence.
Respect: We treat every person with dignity, as image-bearers of God.
Excellence: We pursue mastery in all things as service unto the Lord.

Why choose us

You deserve more than a help desk.

You deserve a partner who listens to your challenges, responds with clarity and equips your business for long-term growth.

Our clients count on us to:

Solve problems before they disrupt productivity
Communicate clearly and respectfully
Deliver solutions that fit their goals
Make switching providers smooth and worry-free

And when it's time to switch, we handle it all: coordinating with your current provider, securing your data and keeping downtime to a minimum from day one.

Our clients

What clients say they love about working with us.

We asked. These were the top four answers.

Trusted partner
Reliable service
Great solutions
Great communication

“Let me pull over. I will fix it.”
“As for customer service, I don’t feel like a customer… Literally, I feel like I’m calling a friend.”
Dr. Michael Hakimi, Hakimi Plastic Surgery
Read transcript
I’m Dr. Michael Hakimi. I’m a plastic surgeon in Beverly Hills. I got to know Productive IT when I didn’t even have my own practice. So for my entire adult life having my own practice, I’ve been with Productive IT.
Very quickly into the startup life, within a couple of years, we realized that we need a strong IT company, and the CEO of the company did his research and found Productive IT. And the moment this company entered our life was night and day. They were available on their phone 24/7.
Sometimes I’ve gone on the phone, and I hear, “Let me pull over. I will fix it.” I’m like, “If you’re driving, call me when you’re done.” “No, no, no, let me pull over, because by the time I get to work, I’ll get busy.” Like, the number of times they’ve pulled over to answer a question or fix something… “Oh, I’m sorry. I’m picking up my daughter.” “Perfect timing, Dr. Hakimi. I’m picking up my daughter. I’ll fix it for you.” On his phone, he fixes my problems.
So yeah, as for customer service, I don’t feel like a customer, and I’m not saying it to be cheesy. Literally, I feel like I’m calling a friend.
150 patients a day, then the server goes down
“If I have a problem, I can call 24/7, and I honestly will get help.”
Dr. Amy Litchfield, California Coastal Dermatology
Read transcript
My name is Krista. I am the office manager of California Coastal Dermatology. My name is Amy Litchfield. I’m a dermatologist. We are full-scale dermatology. We also do some cosmetics as well.
With our former IT company, we had a lot of issues with non-responsiveness when we had an issue. It’s very challenging when your server’s down and you have 150 patients for the day. So that was really a huge challenge for us.
So they came in and made sure all of our equipment was up to par, and that everything was functioning, and revamped our IT system, and made sure our servers were running smoothly. If I have a problem, I can call 24/7, and I honestly will get help.
From a 5-day ticket wait to resolved in minutes
“Now I can just pick up the phone and dial a number or send a text or an email, and it gets resolved within minutes.”
Dr. Daniel G. Kolder, Pacifica Center for Plastic Surgery
Read transcript
My name is Gina and I am the Chief Operating Officer. Dr. Daniel G. Kolder: I’m a plastic surgeon in Camarillo, California, and my company is Pacifica Center for Plastic Surgery.
Before, if we had an issue with something, we would have to email the company. The company would then create a ticket item for us. We would get that ticket item, and then it would take about five to seven days to resolve that ticket item. We would be sitting ducks, and we wouldn’t be able to work on our computers or work at all.
The way we found Productive IT Solutions was we were trying to figure out shortcuts within our EMR, and somebody in San Diego said, “Hey, there’s somebody in your area that kind of does that, and it’s Productive IT Solutions.”
Now I can just pick up the phone and dial a number or send a text or an email, and it gets resolved within minutes. Productive IT Solutions has been one of the best companies that we’ve worked with in the last 15 years.

See all client stories and Google reviews

Questions

Common questions

How do I sign up for services?

Call, text or email us, or fill out the form on this page. We start with a free consultation, then send you a custom quote.

What’s the quickest way to reach you?

A phone call. During business hours it takes about 3 minutes on average to reach a real person. You can also text 714-794-1080 or use the chat on this site.

Can services be customized to my business?

Yes. During an on-site discovery visit we learn how your office works, then recommend only the services that fit.

What about after hours?

We monitor your systems 24/7, and urgent after-hours issues get emergency support. Our office hours are Monday – Friday, 8:00 am – 5:00 pm.

Google reviews

What our clients say on Google.

5.0 on Google from 49 reviews

Our promise

IT that works. People who care.

When your technology works for you instead of against you, there's no limit to what your business can do. Let's simplify the complex and make technology a blessing, not a burden.

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