Your IT department, without hiring one.
Real people who pick up the phone, fix the problem and keep your systems healthy in the background. We look after your computers, network, Microsoft 365 and security so your team can get on with their work.
Sound familiar?
- The same computer problems keep coming back
- You’re waiting days for your current IT company to call back
- Staff fix things themselves, or just live with them
- Nobody is sure if updates and backups are actually happening
Everything it takes to keep your office running.
Live help desk
Call, text or email and reach a real person. No robots, no endless phone trees.
- About 3 minutes on average to reach someone during business hours
- Under 15 minutes on critical issues
- Remote fixes fast, on-site visits when needed
Monitoring & maintenance
We spot and fix problems before they ruin your day.
- 24/7 monitoring of your computers and network
- Windows and software updates, done after hours
- Emergency support after hours for urgent issues
Security built in
- Endpoint protection on every computer
- Multi-factor authentication and account security
- Staff phishing-awareness training
Vendor management
No more refereeing between your software vendor, internet provider and phone company. We make the calls and get it sorted.
Planning & advice
- Technology planning and budgeting
- Hardware and software recommendations
- Onboarding and offboarding staff
Backups covered
- Backups set up and checked
- A plan for getting back up fast if something fails
Simple from the first call.
Free consultation
We listen to what’s working and what isn’t, look at your current setup and give you a straight answer.
A clear plan and quote
You get a plan in plain English and a custom quote. No pressure, and no surprises later.
We do the work
We schedule around your business, keep you posted as we go and test everything before we call it done.
Ongoing support
One number to call when you need us, and a team that already knows your setup.
Common questions
Do you offer a 24/7 help desk?
Our help desk is open Monday to Friday, 8am to 5pm. Outside those hours we monitor your systems 24/7 and provide emergency support for urgent issues.
Do you work with dental and medical practices?
Yes. We support practice software such as Dentrix, Eaglesoft, Open Dental and Dolphin, along with imaging and the rest of your office technology.
What if we already have an IT person?
Then co-managed IT may be a better fit: we back up your in-house person rather than replace them.
How much does managed IT cost?
It depends on the size of your team and what you need. Every client gets a custom quote after a free consultation.
What our clients say on Google.
5.0 on Google from 49 reviews
Let’s talk about what you need.
A free, no-pressure conversation, then a custom quote if we’re a good fit.