Terms of Service

Effective Date: 02/24/2025
Last Updated: 03/16/2025

These Terms of Service (“Terms”) govern your use of Productive IT Solutions’ website and services, including SMS communications. By accessing our website, using our services, or opting in to receive text messages, you agree to these Terms. If you do not agree with these Terms, please discontinue use of our website and services immediately.

1. Use of Services

By using our website and services, you agree to:

• Be at least 18 years old.
• Use our services only for lawful purposes and in compliance with our Acceptable Use Policy.
• Avoid attempting to disrupt, damage, or interfere with our website or services.

We reserve the right to modify, suspend, or terminate services at our discretion.

2. User Accounts

If you create an account with us:

• You are responsible for maintaining the confidentiality of your account information.
• You must notify us immediately of any unauthorized account access.
• Productive IT Solutions is not liable for damages resulting from your failure to secure your login credentials.

3. Intellectual Property

All content on this website—including text, images, logos, and software—is owned by Productive IT Solutions and is protected by copyright laws.

You may not:

• Modify, reproduce, or distribute our content without prior written consent.
• Use our content for commercial purposes without explicit authorization.

4. Payment and Billing

Our services may be subject to fees as outlined in your contract or invoice.
Late payments may result in service suspension or additional fees.

5. Limitation of Liability

Our website and services are provided “as is.” To the fullest extent permitted by law:

• Productive IT Solutions makes no guarantees regarding service performance or outcomes.
• We are not liable for indirect, incidental, or consequential damages resulting from the use of our services.
• Our liability is limited to the amount paid for the affected service.

6. Termination of Services

We reserve the right to terminate your access to our website or services if you violate these Terms. You may also terminate your use of our services at any time.

7. External Links

Our website may contain links to third-party websites. Productive IT Solutions does not control or endorse these sites and is not responsible for their content. Visiting linked websites is done at your own risk.

8. Accuracy of Information

We strive to provide accurate and updated information on our website. However, we do not guarantee the accuracy, reliability, or completeness of content on our website or linked resources.

9. Governing Law

These Terms are governed by the laws of California, USA. By using our website or services, you consent to the jurisdiction of California courts in resolving any disputes.

10. SMS Messaging Terms

By opting in to receive text messages from Productive IT Solutions, you agree to the following:

• Consent: You will receive text messages regarding customer support updates, maintenance reminders, and important service information.
• Message Frequency: Message frequency varies based on service needs.
• Charges: Message and data rates may apply depending on your carrier plan.
• Opt-Out Instructions: You can opt out at any time by replying STOP to any message.
• Help Instructions: For assistance, reply HELP or contact us at info@productiveitsolutions.com or 714-794-1080.
• Privacy Policy: For information about how we manage your data, please review our Privacy Policy.
• Terms & Conditions: By opting in to our SMS services, you agree to abide by these Terms of Service and our Privacy Policy.

11. Contact Us

For questions or concerns regarding these Terms or our SMS messaging practices, please contact us at:

✉️ Email: info@productiveitsolutions.com
📞 Phone: 714-794-1080
📱 SMS Support: Reply HELP to any message or text us directly at 714-794-1080
🌐 Website: productiveitsolutions.com

By using our website or services, you acknowledge that you have read, understood, and agreed to these Terms of Service.